OUR MISSION, VISION AND VALUES
At H&L, we value our customers and our dedicated team members. Our mission, vision and values reflect our passion for greatness in customer experience.
To create value for our customers, partners, employees, investors and communities by delivering best-in-class solutions.
To be the leading provider of quality products and solutions in the home improvement, construction and agriculture industries in the Caribbean.
We display, through our behaviour, the belief that our customers are our reason for being, and we seek to build lifetime relationships by anticipating customer needs and exceeding expectations.
We are prepared to face a variety of situations, find and present solutions or options for consideration.
Team and Partnership Oriented
We work collaboratively with all stakeholders and acknowledge that everyone has a contribution and role to play in achieving mutual success.
Quality and Value Focused
We consistently go beyond and exceed customer expectations while adding value for the customer and the company.
We consistently honour our word; keep our commitments and do the right thing.